Banks head into 2026 forced to make hard strategic choices as digital money, AI and fraud risks accelerate

9 November 2025

Banks are approaching 2026 with healthy capital positions but far less certainty about the year ahead. A new industry outlook from Deloitte signals that the next 12 months will be less about experimentation and more about execution, as lenders face pressure from shifting monetary conditions, rapid advances in financial technology and rising compliance expectations.

According to the analysis, economic growth in the United States — the world’s largest banking market — is expected to cool in 2026 after a stronger 2025. Bank earnings, the report suggests, will depend on lenders’ ability to defend margins while expanding other income streams, particularly in payments and digital services. Slowing credit demand and softer consumer sentiment could make revenue growth harder to capture, even as banks remain well-capitalised.

The most disruptive force highlighted in the report is the arrival of regulated digital cash, including payment tokens issued by private companies. With new legislation in the US now offering a framework for so-called tokenised money, Deloitte says deposit competition could intensify. If digital cash gains traction with consumers and merchants, banks may lose a source of cheap funding unless they develop offerings of their own or form partnerships with fintechs already active in the space.

Artificial intelligence is the second pressure point — not because the technology is experimental, but because banks have not yet reorganised themselves to use it at scale. Many institutions have completed pilot projects, but Deloitte argues that progress now depends on whether banks can build cleaner, better-integrated data systems. Without that, models may produce inconsistent results or sit unused because they cannot connect into day-to-day operations.

Financial crime has become more complex as well, and the report warns that criminals are already using sophisticated automation tools to move money quickly, exploit weaknesses in fragmented systems and disguise identities. Banks are being pushed by regulators to respond with end-to-end monitoring, better data consolidation and clearer accountability for compliance decisions. The cost of not modernising these defences — including regulatory penalties — is becoming harder to ignore.

Deloitte’s message is that 2026 will reward banks that decide on a direction and commit resources to it. Whether it is investing in digital cash capabilities, restructuring data around a single source of truth, or redesigning compliance systems, half measures will not be enough.

In essence, the outlook sees the sector at a turning point. The structural forces shaping banking — digital payments, AI and heightened oversight — have been building for years. In 2026, they converge. Banks that connect their strategy to clear, measurable delivery may benefit from the change. Those that delay may find that the market moves without them.

Source: Deloitte

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